A security system is a new piece to your home, an adjustment that will take a bit of getting used to. When a security system is installed by First Line Security, you and your family will receive training by one of our qualified installers. They will be able to answer any questions and guide you through the arming and disarming procedure and advise you on how to prevent false alarms.
First we should define the difference between a false alarm and a false dispatch. A false alarm could happen in the morning before letting Rover out in the back yard when you open the door without first turning off the system and the siren starts going off, at which point you can go to the keypad, punch in your code and shut it off. A false dispatch occurs if you do not put in your code. If a system is monitored, it is set to send a signal after a given amount of time to emergency services. This is where it becomes inconvenient and potentially costly.
According to the Canadian Security Association, (CANASA) studies have shown that 76% of all false dispatches are caused by user error.
So in addition to the training you will receive when your alarm system is installed, below are a few helpful tips for preventing false alarms;
If at any time you have questions or concerns about your system the friendly staff at First Line Security are here to help just call 519-881-1103.